Frequently Asked Questions
Everything you need to know about shopping with Wijdan Store.
What is the typical delivery timeframe for my order?
We strive to process all orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed clothing with original tags attached. Simply visit our Returns Center on the website to initiate your request and receive a prepaid shipping label.
How do I ensure I'm ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own to ensure a perfect fit.
Which payment methods do you accept?
Wijdan Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials ethically sourced?
Quality and ethics are at the heart of Wijdan Store. We partner only with manufacturers who adhere to fair labor practices and utilize high-quality, sustainable fabrics whenever possible.
Can I track my package after it has shipped?
Yes! Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress in real-time.